Privacy Policy
Privacy Policy
Last Updated: May 16, 2026
Showroom LA Inc. (“Showroom LA,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, use our mobile application, shop with us, sign up for marketing communications, interact with us on social media, or otherwise use our services.
By using our website, mobile application, or services, you agree to the practices described in this Privacy Policy.
1. Company Information
Showroom LA Inc.
Email: support@showroomla.co
2. Personal Information We Collect
We may collect the following categories of personal information:
Contact Information
Name, email address, phone number, billing address, shipping address, and other contact details.
Account Information
Login details, account preferences, purchase history, saved items, and customer service interactions.
Transaction Information
Products purchased, payment confirmation details, order history, returns, exchanges, and shipping information. We do not store full payment card numbers; payment processing is handled by third-party payment processors.
Device and Usage Information
IP address, browser type, device type, operating system, mobile device identifiers, pages viewed, referring URLs, time spent on pages, app interactions, and diagnostic data.
Marketing and Communication Information
Email preferences, SMS preferences, app push notification preferences, campaign interactions, abandoned cart activity, and engagement with our promotions.
Social Media and Third-Party Login Information
If you interact with us through social media or use third-party login tools, we may receive information such as your name, profile information, email address, or other data you permit the platform to share.
Sensitive Personal Information
We do not intentionally collect sensitive personal information unless necessary to provide our services or comply with law. We do not use sensitive personal information to infer characteristics about you.
3. How We Collect Information
We collect information directly from you when you make a purchase, create an account, sign up for email or SMS marketing, contact us, submit forms, or interact with our website or app.
We also collect information automatically through cookies, pixels, analytics tools, advertising technologies, and similar tracking technologies.
We may receive information from service providers, payment processors, shipping partners, marketing platforms, analytics providers, social media platforms, and business partners.
4. How We Use Personal Information
We use personal information to:
- Process purchases, returns, exchanges, and payments
- Fulfill and ship orders
- Provide customer support
- Manage customer accounts
- Send transactional messages related to orders or account activity
- Send marketing emails, SMS messages, and app push notifications where permitted
- Personalize your shopping experience
- Improve our website, app, products, and services
- Analyze traffic, campaign performance, and customer behavior
- Detect fraud, security incidents, and unauthorized activity
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our terms, policies, and agreements
- Evaluate or complete a business transaction, such as a merger, acquisition, financing, or sale of assets
5. Email, SMS, and Push Notifications
If you sign up for marketing emails, SMS messages, or push notifications, we may send you promotional messages, product updates, abandoned cart reminders, back-in-stock alerts, sale announcements, and other marketing communications.
You can opt out at any time:
- For email: click the “unsubscribe” link in any marketing email
- For SMS: reply “STOP” to any marketing text
- For push notifications: adjust your device or app notification settings
Message and data rates may apply for SMS. Consent to marketing messages is not required to make a purchase.
6. Cookies, Analytics, and Advertising
We use cookies, pixels, tags, SDKs, and similar technologies to operate our website and app, remember preferences, analyze performance, personalize content, measure campaigns, and support advertising.
These technologies may collect information about your device, browsing activity, purchases, and interactions with our website, app, emails, or ads.
You may be able to control cookies through your browser settings. California residents may also have the right to opt out of certain sharing or targeted advertising activities, as described below.
7. How We Disclose Personal Information
We may disclose personal information to:
Service Providers and Contractors
Companies that help us operate our business, including payment processors, shipping carriers, fulfillment providers, email/SMS platforms, analytics providers, app providers, fraud prevention tools, website hosting providers, customer service tools, and IT vendors.
Advertising and Analytics Partners
Partners that help us measure performance, personalize content, or deliver relevant advertising.
Business Partners
Partners involved in promotions, collaborations, or services offered through our business.
Legal and Compliance Parties
Government agencies, courts, law enforcement, regulators, or other parties when required by law or necessary to protect rights, safety, or security.
Business Transaction Parties
Parties involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of our business.
We do not knowingly sell personal information in exchange for money. However, some advertising, analytics, or tracking activities may be considered a “sale” or “sharing” of personal information under California law.
8. California Privacy Rights
If you are a California resident, you may have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
- Right to know what personal information we collect, use, disclose, sell, or share
- Right to access your personal information
- Right to request deletion of your personal information
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information
- Right to limit the use and disclosure of sensitive personal information, where applicable
- Right to non-discrimination for exercising privacy rights
To submit a request, contact us at:
We may need to verify your identity before completing your request. You may also authorize an agent to submit a request on your behalf, where permitted by law.
9. Notice of Sale or Sharing
We do not sell personal information for direct monetary compensation.
We may allow certain advertising, analytics, or marketing partners to collect information through cookies, pixels, or similar technologies. This may be considered “sharing” or “selling” under California law.
California residents may opt out by contacting us at:
If we implement a “Do Not Sell or Share My Personal Information” link or preference center, you may also use that tool to manage your choices.
10. Global Privacy Control
Where required by applicable law, we will honor browser-based opt-out signals such as Global Privacy Control when detected and technically feasible.
11. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, process transactions, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.
Retention periods may vary depending on the type of information, the purpose of collection, legal requirements, and operational needs.
12. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
13. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
14. Third-Party Links
Our website, app, emails, or social media pages may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third parties.
15. International Users
Our services are operated in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where privacy laws may differ from those in your location.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice, such as by posting a notice on our website or contacting you directly.
17. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact us at: